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Moleskine Replies to my QC Complaint

In my last post I wrote about discovering that my latest Moleskine squared notebook had really dark lines, and that I’d filed a complaint with them.

I got a reply from Moleskine. The darker lines are a design change, made at the request of customers who complained the old style was too difficult to see. I trust they are complaining no longer.

The reply stated they are considering lightening the lines again. It doesn’t matter anymore. Every time I use the new Leuchtturm1917 dotted pattern I wonder why it isn’t what everyone uses.

Anyone want a brand new Moleskine squared hardcover in large size? Maybe I’ll use it for freewriting.

4 comments… add one
  • Vicki October 17, 2011, 8:49 am

    Hi,
    I am a relatively new “notebook collector” šŸ™‚ but I just received an Ecosystem lined journal in my lost crates shipment. Granted this was a lined medium notebook/journal but the pages felt sturdy and its very nice quality. I don’t believe they have a dot version but they do have a gridded version. Plus the great thing is that all the parts of this notebook are made in the USA. The web site is http://www.ecosystemlife.com/

    Take care,
    Vicki

    • Steve October 17, 2011, 10:01 am

      Thanks Vicki! I’ll have to check that out.

  • Notebook Stories October 19, 2011, 9:03 am

    If you don’t like the new, darker Moleskine lines, I don’t think you’ll like Ecosystem either– at least in the one I tried several months ago, the grid is more tightly spaced and equally dark– even more visually distracting than the new Moleskine design.

    • Steve October 19, 2011, 12:10 pm

      Well I most definitely the the new darker lines. I’m astonished they made that change without more testing, but maybe the bulk of Moleskine’s customers don’t care.

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